App Control: Why Wasn’t an Installer Automatically Marked as an Installer?

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Why wasn’t an installer flagged as an installer in the console? 

Environment

• App Control Agent: All Supported Versions
• App Control Console: All Supported Versions

Resolution

• The Agent will only mark a file as an installer if it's created using a common installer framework; for example InstallShield will be recognized by the agent.
• If the installer is custom, it’s unlikely that it will be automatically marked by App Control. In these cases you can manually approve and then mark the file as an installer in the console.