Carbon Black Cloud: Random 404s appearing across environment
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Article ID: 291865
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
- Loading pages will randomly show a 404 pop-up, but the page will still load
- API requests randomly receive 404s
Environment
- Carbon Black Cloud Console: .74
Cause
Back-end service degradation.
Resolution
- This incident should be resolved
- If issue is reproducible, please open a case with support and include the following:
- Har capture of 404 reproduced
- What, if any data is missing on the page or API request when loaded
- If using API, provide the logs and API calls with the secret key obfuscated
Feedback
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Yes
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No