EDR: Linux sensors no longer check in after license has expired past 30 days

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Linux sensors report online, but are unable to send any data to the EDR server because they are reporting "out of license" health score errors

Environment

• EDR Server: All Versions (Formerly CB Response)
• EDR Linux Sensor: 7.0 and Below
• Linux OS: All Supported Versions

Cause

A known defect prevents the sensor from checking the license state - CB-31080

Resolution

• This is fixed in sensor version 7.0.1
• As a workaround for older sensors, restart the sensor service on the Linux endpoint.