Carbon Black Cloud: Windows 11 Devices Display as Windows 10
Article ID: 291667
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
Windows 11 devices (running build 10.0.2200) display as Windows 10 in the Carbon Black Cloud console
Environment
- Carbon Black Cloud Console: All Versions
- Carbon Black Cloud Sensor: 3.7.x and Lower
- Microsoft Windows 11
Cause
Microsoft did not increment major version
Resolution
Upgrade to 3.8.0.398 or higher
Additional Information
Sensor v3.8.0.398 and above contains the fix tracked under DSEN-16231
Feedback
Yes
No
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