Carbon Black Cloud: Difference between Org ID and Org Key?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

What is the difference between org key and org id?

Environment

• Carbon Black Cloud: All Versions

Resolution

Org Key and Org ID are similar but used by different aspects of the backend for different API calls. Which one is used depends on what feature/data set is being queried.

Additional Information

• Org ID (org_id) is the unique identifier for a given organization for a given backend/Point of Presence (PoP)
  • Org ID alone is not enough to locate an organization, but requires customers opening cases to also provide the URL employed to log into the Console
• Org Key (org_key) is a hash of Org ID and backend/PoP, providing a truly unique identifier across all environments and organizations
  • As this single data point provides both org_id and backend/PoP, it is simplest for customers to provide org_key to expedite case handling by Technical Support