Carbon Black Cloud: Canary files Exist After the Uninstallation

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Canary files Exists After the sensor Uninstallation.

Environment

• Carbon Black Cloud: All supported versions

Cause

Uninstallation or running Sensor Removal Tool will only clean up the canary files from existing sensor installation, which will not remove the canary files left from previous installations.

Resolution

Manually remove the canary files after uninstallation if any is left.