Where Are the Sensor Gateway Logs?
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Where Are the Sensor Gateway Logs?

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Article ID: 291332

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter) Carbon Black Cloud Workload

Issue/Introduction

Where are the logs for troubleshooting the Sensor Gateway found?

Environment

  • Carbon Black Workload Appliance: All Versions

Resolution

  • The logs within the Sensor Gateway Container
    • /data/logs/sgw-service.log
    • /data/logs/supervisord.log
    • /data/logs/envoy-system.log
    • /data/logs/envoy-access.log
  • The logs directory within the Linux VM of the Sensor Gateway
    • /opt/vmware/sgw/data/logs