The Auth Events Remote Device Name is the Name of the Local Device
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The Auth Events Remote Device Name is the Name of the Local Device

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Article ID: 291324

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

The "Remote Device" value in the Auth Events being populated by the local computer name

Environment

  • Carbon Black Cloud: All Supported Sensors
  • Microsoft Windows: Windows 10 and 11

Cause

The sensor is populating this from information provided by the OS Event ID 4624 which is displaying the incorrect value

Resolution

  • Per this article the "Workstation Name" should be populated by the machine name from which a logon attempt was performed
  • For an unknown reason Windows may populate this value with the local machine name instead
  • No known resolution at this time please reach out to Microsoft if additional information is needed