NSX Certificate Has Expired

Products

• Carbon Black Cloud Workload

Issue/Introduction

The Workloads Appliance Certificate has expired after 90 days

Environment

• NSX: All Supported Versions
• Workloads Appliance: 1.2.0

Cause

The Certificate should automatically renew but can be renewed manually if needed

Resolution

The certificate can be renewed manually with the following steps

1. Un-register NSX from CWP Appliance. Make sure to use force option
2. Delete all CWP created certificates from NSX manager
3. Re-register NSX from CWP Appliance

Additional Information

• Deleting all CWP created certificates from NSX manager may include deleting the CWP account which is an Enterprise Admin
• The CWP account will be recreated during the re-register of NSX
• The NSX functionality should still work when the certificate is expired
• If there is an error deleting all CWP certificates NSX-T support may be able to assist