Creating API Fails With "Failed to create the API Key"
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Creating API Fails With "Failed to create the API Key"

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Article ID: 291309

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR

Issue/Introduction

When trying to add a new API Key it fails with error 

Failed to create the API Key
Request failed with status code 409

Environment

  • Carbon Black Cloud Console: All Supported Versions

Cause

This error could signify a naming conflict 

Resolution

  • Make sure the name of the key being created is unique
  • Debugging can be done by creating a .HAR file for support