App Control: Failure to Save in Articulate Storyline With Agent Enabled

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Trying to save a file fails in Articulate Storyline when the Agent is enabled

Environment

• App Control (Formerly CB Protection): All Supported Versions
• Articulate Storyline

Cause

This can be caused by interopt issues between the Agent and Articulate Storyline

Resolution

Please record the Articulate Storyline executable and path and open a support case referencing this article