Carbon Black Cloud: The Auth_Failed_Logon_Count Field is Zero
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Carbon Black Cloud: The Auth_Failed_Logon_Count Field is Zero

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Article ID: 291285

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

The "Enable auth event collection" setting is enabled but the auth_failed_logon_count search field is always 0

Environment

  • Carbon Black Cloud Sensor: All Supported Versions
  • Microsoft Windows: All Supported Versions

Cause

This is because by default this isn't tracked by Windows unless DisplayLastLogonInfo is enabled

Resolution

Enable DisplayLastLoginInfo via the Windows Registry or GPO

Additional Information

Engineering is looking into calculating this independently in the future as well so it's not dependent on the Windows setting being enabled