Carbon Black Cloud: Sensor Upgrade Fails Due to Netfilter Driver
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Carbon Black Cloud: Sensor Upgrade Fails Due to Netfilter Driver

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Article ID: 291252

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Windows Sensor Upgrade Fails with Error "Failed to stop netfilter" or "Max service limit reached, no more services can be created for netfilter, Reboot is required to proceed further" in the install log

Environment

  • Carbon Black Cloud Windows Sensor

Cause

Unknown at this time

Resolution

  • A reboot should allow the upgrade to complete
  • This behavior is being looked into in EA-23093