Endpoint Standard: Sensor Caused Delay When Using Windows Key + L to Lock Screen
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Endpoint Standard: Sensor Caused Delay When Using Windows Key + L to Lock Screen

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Article ID: 291235

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • When using the Windows Key + L keyboard shortcut to lock the screen, a delay of up to 15 seconds may occur
  • The issue does not reproduce with the Sensor in bypass

Environment

  • Endpoint Standard Sensor: 3.4.0.1016-3.4.0.1077 
  • Microsoft Windows: All supported versions

Cause

This is a known issue with Sensor versions 3.4.0.1016 through 3.4.0.1077

Resolution

This issue is resolved with the 3.4.0.1086 Sensor release
 

Additional Information

This issue is refernced as DSEN-6322 in the 3.4.0.1086 Sensor Release Notes