App Control: SDHC Removable Device is Blocked and Categorized as Removable: No
search cancel

App Control: SDHC Removable Device is Blocked and Categorized as Removable: No

book

Article ID: 291224

calendar_today

Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

  • Removable device categorized as Removable: No
  • Getting blocks ''Unapproved Devices''
  • Devices identified in Internal Events as Media [Removable]
  • It is not possible to approve the device, getting the error in console: ''Cannot change state of non-removable device''

Environment

  • App Control Agent: All Supported Versions
  • App Control Console: All Supported Versions

Cause

The approval is getting ignored by the agent because the device information is incomplete

Resolution

The issue is being tracked under the defect EP-13015