App Control: SDHC Removable Device is Blocked and Categorized as Removable: No
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Article ID: 291224
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
- Removable device categorized as Removable: No
- Getting blocks ''Unapproved Devices''
- Devices identified in Internal Events as Media [Removable]
- It is not possible to approve the device, getting the error in console: ''Cannot change state of non-removable device''
Environment
- App Control Agent: All Supported Versions
- App Control Console: All Supported Versions
Cause
The approval is getting ignored by the agent because the device information is incomplete
Resolution
The issue is being tracked under the defect EP-13015
Feedback
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Yes
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No