EDR: Direct Alert Triage Links Do not Work After Server Upgrade to 7.8.0
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EDR: Direct Alert Triage Links Do not Work After Server Upgrade to 7.8.0

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Article ID: 291151

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Updated On:

Products

Carbon Black Hosted EDR (formerly Cb Response Cloud)

Issue/Introduction

After migrating to EDR Server 7.8.0 some of the direct links to Alerts are not working as expected

Environment

  • EDR Server: 7.8.0
  • Linux Server: All Supported

Cause

A change in 7.8.0 server code has caused some of the direct links to not work properly

Resolution

Add the following to the end of the direct link url and it should work as expected 
?cb.legacy_5x_mode=false&isFromAlertLink=true