EDR: An Unexpected Error When Toggling Ignore This Report
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Article ID: 291143
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Carbon Black Hosted EDR (formerly Cb Response Cloud)
Issue/Introduction
An Unexpected Error is generated when toggling Ignore this Report
Environment
- EDR Server: All Versions
- EDR Console: All Versions
- Linux: All Supported Versions
Cause
A space in the json that makes up the feed was imported into the server
Resolution
- Remove the space in the json that makes up the feed and delete the original and import the correct feed json
- Update the column in postgres table alliance_feeds that contains the space
Additional Information
The extra space can be seen at the end of the bit9advancedthreats example below found in the following log /var/logs/cb/coreservices/debug.log
Unhandled exception from API request: (18, 'bit9advancedthreats ')
Feedback
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