EDR: An Unexpected Error When Toggling Ignore This Report

Products

• Carbon Black EDR (formerly Cb Response)
• Carbon Black Hosted EDR (formerly Cb Response Cloud)

Issue/Introduction

An Unexpected Error is generated when toggling Ignore this Report

Environment

• EDR Server: All Versions
• EDR Console: All Versions
• Linux: All Supported Versions

Cause

A space in the json that makes up the feed was imported into the server   

Resolution

• Remove the space in the json that makes up the feed and delete the original and import the correct feed json
• Update the column in postgres table alliance_feeds that contains the space

Additional Information

The extra space can be seen at the end of the bit9advancedthreats example below found in the following log /var/logs/cb/coreservices/debug.log

Unhandled exception from API request: (18, 'bit9advancedthreats ')