App Control: Error 1316.The Specified Account Already Exists
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Article ID: 291111
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Manual Agent upgrade error message
MSI (s) (D0:88) [20:21:11:457]: SECREPAIR: Error determining package source type
MSI (s) (D0:88) [20:21:11:457]: SECUREREPAIR: SecureRepair Failed. Error code: 52448075668
MSI (s) (D0:88) [20:21:11:457]: Product: Bit9 Agent -- Error 1316.The specified account already exists. Error 1316.The specified account already exists.
Environment
- App Control Agent: All Supported Versions
- Microsoft Windows: All Supported Versions
Cause
ParityHostAgent.msi file has been renamed
Resolution
- Rename the file back to ParityHostAgent.msi
- Run the following command to upgrade
msiexec /fvamus <fullpath>\<agentinstallername>.msi /L*v <fullpath>\<logfilename>
Additional Information
Full path must be used in the command. Example: C:\temp\ParityHostAgent.msi
Feedback
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