What Is My Company Code and Where Is It Located
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What Is My Company Code and Where Is It Located

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Article ID: 291105

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Where do you find the Company Code used for sensor installation?

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: All Versions

Resolution

  1. Log in to the Carbon Black Cloud console
  2. Navigate to the Inventory -> Endpoints page 
  3. On the top right of the console, select the Sensor Options drop down and select Company Codes.
  4. The View Company Codes pop-up will have a Registration and Deregistration Tab to view the corresponding codes

Additional Information

  • Currently there are two company codes
    • The shorter (8 digit) company code is for older sensor versions, v1.x - 2.x
    • The longer code is for sensor versions 3.x+
  • If a new company code is generated, installed sensors are unaffected
  • The company code can be used an unlimited amount of times
  • Only installation packages, such as SCCM or GPO, will need to be updated with the new company code for successful future installations
  • There is also a Company Deregistration Code which is used for uninstalling the sensor but is not generated by default
  • After a computer shows up in the inventory it should have an uninstall code which is used for uninstalling the sensor