What Is My Company Code and Where Is It Located

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Where do you find the Company Code used for sensor installation?

Environment

• Carbon Black Cloud Console: All Versions
• Carbon Black Cloud Sensor: All Versions

Resolution

1. Log in to the Carbon Black Cloud console
2. Navigate to the Inventory -> Endpoints page 
3. On the top right of the console, select the Sensor Options drop down and select Company Codes.
4. The View Company Codes pop-up will have a Registration and Deregistration Tab to view the corresponding codes

Additional Information

• Currently there are two company codes
  • The shorter (8 digit) company code is for older sensor versions, v1.x - 2.x
  • The longer code is for sensor versions 3.x+
• If a new company code is generated, installed sensors are unaffected
• The company code can be used an unlimited amount of times
• Only installation packages, such as SCCM or GPO, will need to be updated with the new company code for successful future installations
• There is also a Company Deregistration Code which is used for uninstalling the sensor but is not generated by default
• After a computer shows up in the inventory it should have an uninstall code which is used for uninstalling the sensor