Carbon Black Cloud: New User Email Invite Not Received
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Article ID: 291089
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Email invites are not being received by new user
- None of the known new user email issues here were the cause
Environment
Carbon Black Cloud Console: All Versions
Resolution
Engineering currently investigating
Additional Information
Potential workaround:
- Try adding email address with varying case sensitivities
- The emails being sent will come from the email mentioned here
Feedback
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Yes
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No