Carbon Black Cloud: How to add an Administrator account

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

How to add a new User as an Administrator in the Carbon Black Cloud Console

Environment

• Carbon Black Cloud Console: All Versions
  • Audit & Remediation (was CB LiveOps)
  • Endpoint Standard (was CB Defense)
  • Enterprise EDR (was CB ThreatHunter)

Resolution

1.  Log in to the Console
2. Go to Settings > Users
3. Click the 'Add User' button in the top right corner
4. Enter the user's email address (required)
5. Select the desired role for the User
6. Click 'Add' to finish the creation
7. User will receive an email to register their admin account and create a password

Additional Information

• First name, Last name, and Phone are all optional
• A user has to have equal to or more permissions then the user they are adding