App Control: Are There Networking Best Practices for Agents Residing Outside a Company Domain?

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Are there networking best practices for console communication with agents that reside outside of a company's domain?

Environment

• App Control (formerly CB Protection): All supported versions

Resolution

Yes, there is documentation written by a member of our Professional Services team outlining best practices for Always Connected Agents on the User Exchange

Additional Information

• Customer support does not provide recommendations for networking best practices
• Networking best practice recommendations are a function of our Professional Services team