CBC: Sensor install tries to register to an incorrect URL
book
Article ID: 290948
calendar_today
Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- Sensor is unable to register to the correct backend.
- Install log shows a typo in the backend URL
Environment
- PSC Console: All Versions
- Carbon Black Defense Sensor: All versions
- Microsoft Windows: All Supported Versions
Cause
A typo anywhere in the final characters of the company code will cause an incorrect URL to be used by the installer.
Resolution
Copy and paste the company code directly from the console into the install command.
Feedback
thumb_up
Yes
thumb_down
No