CBC: Sensor install tries to register to an incorrect URL

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Sensor is unable to register to the correct backend.
• Install log shows a typo in the backend URL

Environment

• PSC Console: All Versions
• Carbon Black Defense Sensor: All versions
• Microsoft Windows: All Supported Versions

Cause

A typo anywhere in the final characters of the company code will cause an incorrect URL to be used by the installer.

Resolution

Copy and paste the company code directly from the console into the install command.