App Control: Windows Agent Policy Packages Failing to Generate
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Article ID: 290709
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
- Host Package Installer is uploaded successfully
- Windows Agent policy packages are not generated
- Host Package Installer file removed from console
Environment
- App Control Server: 8.1.4+
Cause
- Policy Naming Conflict
- Policy named 'ParityHostAgent' overwrites original HPI file
- Overwrite of ParityHostAgent msi leads to Policy package generation failing and removing the recently installed Windows HPI
- Possible caching issue with DB
Resolution
- Rename ParityHostAgent Policy Package
- Upload Windows HPI (Host Package Installer)
- Windows Packages should generate as expected
Feedback
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