Managed Detection: Are Events Monitored 24/7?

Products

• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Are events monitored 24/7 by the Managed Detection team?

Environment

• Carbon Black Cloud: All Versions
  • Managed Detection

Resolution

Yes, Managed Detection is staffed 24x7 by Carbon Black threat analysts who prioritize alerts, analyze root cause, provide additional context, and proactively notify environments of high-severity threats