EDR: Go Live Button is Grayed Out

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

The "Go Live" button is grayed out

Environment

EDR: All Supported Versions
 

Cause

CB Live Response has not been enabled

Resolution

To enable Live Response perform the following steps:

   1. Log into the EDR Server

   2. Open Terminal

   3. Elevate permissions using Sudo

   4. Edit /etc/cb/cb.conf

#: vi /etc/cb/cb.conf

   5. Check if "CbLREnabled=" already exists within cb.conf

        a.  If it does not exist, append the following to the end of the file:

#Enable/Disable cblr functionality. Disabled by default.

CbLREnabled=True

       b. If it does exist, then adjust the value to "True"

   6. Restart the services

service cb-enterprise restart