CB Response: UI down after making API calls
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CB Response: UI down after making API calls

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Article ID: 290665

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Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • After running some API calls, UI no longer loads
  • API calls may be receiving 500 responses
  • Environment comes back up some time after API calls are completed

Environment

  • CB Response Server: 6.x and higher
  • Linux: All Supported Versions

Cause

The API requests are overwhelming the environment

Resolution

  • Reduce the amount of calls being sent in a given timeframe
  • Ensure search queries run timely in the UI