CB Protection: Access Denied error when adding Mac/Linux agent files to server

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

When moving the *.bsx, *.rpm and other files in the instructions for enabling Mac and Linux agents in the CB Protection console, an 'Access Denied' message appears when copying the files over.

Environment

CB Protection Server: All Supported Versions

Cause

One cause of this would be the 'CB Protection Server Tamper Protection' Rapid Config being enabled.

Resolution

• In the console, navigate to Rules > Software Rules > Rapid Configs tab, select the 'CB Protection Server Tamper Protection' config, and click Disable under the Actions menu.
• Alternatively, setting the CB Protection Agent into a Disabled enforcement would suffice.