Carbon Black Cloud: Zero Device Results Unexpectedly Returned When Searching in Endpoint Page
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Carbon Black Cloud: Zero Device Results Unexpectedly Returned When Searching in Endpoint Page

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Article ID: 290623

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

When searching for devices in the endpoint page, zero results are returned unexpectedly when the last alphanumeric character is directly prepended by a minus sign/dash (-)

Environment

  • Carbon Black Cloud Console:  v1.4.4+

Cause

  • This is expected behavior and working as designed. 
  • The tokenization process in the search engine is responsible for this behavior.

Resolution

Do not use a search term that has the last alphanumeric character prepended by a minus sign.

Any of these will return results
cbc-centos7
cbc-centos
cbc-ce
cbc-
 

This will return zero results

cbc-c
cbc-c*