Carbon Black Cloud: Zero Device Results Unexpectedly Returned When Searching in Endpoint Page

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

When searching for devices in the endpoint page, zero results are returned unexpectedly when the last alphanumeric character is directly prepended by a minus sign/dash (-)

Environment

• Carbon Black Cloud Console:  v1.4.4+

Cause

• This is expected behavior and working as designed. 
• The tokenization process in the search engine is responsible for this behavior.

Resolution

Do not use a search term that has the last alphanumeric character prepended by a minus sign.

Any of these will return results

cbc-centos7
cbc-centos
cbc-ce
cbc-

 

This will return zero results

cbc-c
cbc-c*