Carbon Black Cloud: Zero Device Results Unexpectedly Returned When Searching in Endpoint Page
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Article ID: 290623
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
When searching for devices in the endpoint page, zero results are returned unexpectedly when the last alphanumeric character is directly prepended by a minus sign/dash (-)
Environment
Carbon Black Cloud Console: v1.4.4+
Cause
This is expected behavior and working as designed.
The tokenization process in the search engine is responsible for this behavior.
Resolution
Do not use a search term that has the last alphanumeric character prepended by a minus sign.