Endpoint Standard: Number of Devices Returned on Investigate results and "Seen On" Binary Details do not match
search cancel

Endpoint Standard: Number of Devices Returned on Investigate results and "Seen On" Binary Details do not match

book

Article ID: 290606

calendar_today

Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Searching for a particular hash lists several different endpoint results
  • When viewing the binary details of the hash, the Seen On field reports a much lower number of devices

Environment

  • Carbon Black Cloud Console: All Versions
    • Endpoint Standard

Cause

The investigate page and binary details are pulling from different data locations

Resolution

  • This will be addressed in a future release - DSER-35781
  • No workarounds are available at this time