Carbon Black Cloud: CompanyCode in cfg.ini does not match the code in the UI
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Carbon Black Cloud: CompanyCode in cfg.ini does not match the code in the UI

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Article ID: 290521

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Updated On:

Products

Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

CompanyCode in cfg.ini does not match the Company Code that was used during install or appears in the UI

Environment

  • Carbon Black Cloud Sensor: 3.x and Above
  • Microsoft Windows: All Supported Versions

Cause

The Company Code in the console is encoded to include the actual company code and reference to the back-end server. The cfg.ini file contains the actual CompanyCode

Resolution

This is behaving as expected. The CompanyCode in cfg.ini will not match the company code in the UI