CB Response: Core Services fails to start with SSO debug enabled
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Article ID: 290502
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Updated On: 03-01-2019
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
- /etc/cb/coreservices-logger.conf [loggers] section looks like this
keys=root, gunicorn.access
cb.flask.blueprints.api_routes_saml, saml2
ConfigParser.ParsingError: File contains parsing errors: /etc/cb/coreservices-logger.conf
[line 69]: 'cb.flask.blueprints.api_routes_saml, saml2\n'
Environment
- CB Response Server: 6.x and Higher
Cause
Content was added into coreservices-logger.conf with the wrong format.
Resolution
- Open /etc/cb/coreservices-logger.conf
- Edit the [loggers] keys field to be a single line
keys=root, gunicorn.access, cb.flask.blueprints.api_routes_saml, saml2
- Start services
Additional Information
This can happen if the values were copied from the integration guide, which contains a line break between the keys due to PDF formatting restrictions
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