CB Response: Core Services fails to start with SSO debug enabled
search cancel

CB Response: Core Services fails to start with SSO debug enabled

book

Article ID: 290502

calendar_today

Updated On:

Products

Carbon Black EDR (formerly Cb Response)

Issue/Introduction

  • /etc/cb/coreservices-logger.conf [loggers] section looks like this
keys=root, gunicorn.access 
cb.flask.blueprints.api_routes_saml, saml2​​
  • Error during startup
ConfigParser.ParsingError: File contains parsing errors: /etc/cb/coreservices-logger.conf 
[line 69]: 'cb.flask.blueprints.api_routes_saml, saml2\n'
 

Environment

  • CB Response Server: 6.x and Higher

Cause

Content was added into coreservices-logger.conf with the wrong format.

Resolution

  1. Open /etc/cb/coreservices-logger.conf
  2. Edit the [loggers] keys field to be a single line
keys=root, gunicorn.access, cb.flask.blueprints.api_routes_saml, saml2
  1. Start services

Additional Information

This can happen if the values were copied from the integration guide, which contains a line break between the keys due to PDF formatting restrictions