App Control: Can the Software Decide Which NIC the Agent Uses In Windows?

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Can the App Control agent software decide which NIC the agent uses in the event that the Windows server has multiple NICs?

Environment

• App Control Agent: All Supported Versions
• Microsoft Windows: All Supported Versions

Resolution

No. The OS would decide what NIC is used to connect. When the agents connects to the console it does so using DNS, so if both NICs are on separate subnets you would need to verify that the nslookup <servername> resolves to the correct external IP address on the endpoint.