Disabling the Default Admin User Breaks the Console

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

If the default admin account gets disabled, it will break the REST API and cause web console issues.

Environment

• App Control Server: All Supported Versions

Resolution

This is a known issue with the App Control Server listed in the Release Notes:

EP-2752: If you modify the permissions of, or disable, the "admin" user that ships with the product, 
The API module may no longer function correctly, causing problems when using the REST API and the console.

Additional Information

Although the console allows disabling the "admin" user, this should not be done.