EDR: Sensor Version Missing on Console

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Available sensor versions don't show on console > sensor group settings > upgrade policy.

Environment

• EDR Server: All versions

Cause

Server was unable to ingest the package

Resolution

1. On server/master, run command 

   psql -d cb -p 5002 -c "select * from sensor_builds;"

2. If the sensor version is returned, restart the services. If not, please continue to step 3
3. Modify /etc/yum.repos.d/CarbonBlack.repo with the appropriate baseurl for the sensor version. baseurl can be found in the release notes
4. Clean the yum cache

   yum clean all

5. Download the installer 

   yum install --downloadonly --downloaddir=<path> <package name>

6. Run the following command to install the package: 

   rpm -i --force <path to the downloaded rpm>

7. Run the following command to make the new installation package available in the server console UI 

   /usr/share/cb/cbcheck sensor-builds --update