App Control: Are There Any Considerations for Upgrading Windows on an App Control Server?
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App Control: Are There Any Considerations for Upgrading Windows on an App Control Server?

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Article ID: 290359

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Are There Any Considerations for Upgrading Windows on an App Control Server?

Environment

  • Microsoft Windows Server: All Supported Versions
  • App Control Server: All Supported Versions
  • App Control Agent: All Supported Versions

Resolution

If an App Control Agent has not been installed:
  1. Refer to the VMware Carbon Black Operating Environmental Requirements document that corresponds to the version currently installed to ensure the version included in the upgrade is fully supported.
    • https://community.carbonblack.com/t5/Documentation-Downloads/Repository-of-Carbon-Black-App-Control-8-x-Documentation-amp/ta-p/66568
If an App Control Agent is currently installed:
  1. Confirm AV exclusions are configured:
    • https://community.carbonblack.com/t5/Knowledge-Base/App-Control-Anti-Virus-Exclusions-for-Agent-Windows/ta-p/38334
  2. Refer to the VMware Carbon Black Operating Environmental Requirements document that corresponds to the version currently installed to ensure the version included in the upgrade is fully supported
    • https://community.carbonblack.com/t5/Documentation-Downloads/Repository-of-Carbon-Black-App-Control-8-x-Documentation-amp/ta-p/66568