Carbon Black Cloud: Can Sensors be Upgraded While in Bypass?
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Article ID: 290349
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
If the Sensor is in Bypass, can it still be upgraded?
Environment
Carbon Black Cloud Console: All Versions
Carbon Black Cloud Sensor: All Versions
Microsoft Windows: All Supported Versions
Apple macOS: All Supported Versions
Resolution
Yes!
Additional Information
Whether the update/upgrade is pushed out via the Carbon Black Cloud Console or via another method, the Sensor can be upgraded while in Bypass
If an immediate update/upgrade is desired, the recommended course of action is to use a software management application to push the update out on demand
The Sensor still checksĀ into the Carbon Black Cloud every five minutes whether it is Active, in Bypass, or Quarantined
If update is pushed out via the PSC Console, the Sensor will retrieve the hint to update on it's next check-in and a random time within the next 15m - 4h will be set
It is best to ensure that such machines will remain powered on for at least the next 4 hours after an update is pushed via the PSC Console to avoid needing to push the update again