App Control: Do App Control Services Stop When Host Package Installer is Upgraded?
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Article ID: 290330
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Do the App Control Server/Reporter Services stop at anytime when upgrading the host package installer?
Environment
- App Control Server: All Versions
- Host Package Installer: All Versions
Resolution
Yes, the App Control Server/Reporter services will automatically stop, then re-start when the host package installer file is being upgraded.
Additional Information
- App Control Server/Reporter services are stopped to perform updates to the 'das' database
- Services will remain stopped until all updates are performed
- Connection speed to the 'das' database will determine the amount of time services will be down before restarting
Feedback
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Yes
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No