How to uninstall the CB Response sensor via command line (MSI Installation media only)
search cancel

How to uninstall the CB Response sensor via command line (MSI Installation media only)

book

Article ID: 290308

calendar_today

Updated On:

Products

Carbon Black EDR

Issue/Introduction

  • How to uninstall the EDR sensor via command line.
  • This is only applicable to EDR sensors which were installed with the the 'MSI' package and not the 'EXE' package.

Environment

  • EDR Sensor: All Versions
  • Microsoft Windows: All Supported Versions

Resolution

  1. Open an elevated command prompt.
  2. Open regedit.exe
    • Navigate to the following registry hive to retrieve the 'MSIUninstallString'
      • HKEY_LOCAL_MACHINE\SOFTWARE\CarbonBlack
  3. Double click on the 'MSIUninstallString' and copy the value.
  4. Paste the value in the elevated command prompt and press enter.

Additional Information

  • Alternatively you can query the 'MSIUninstallString' via the same command prompt by executing the following command.
    • reg query "HKEY_LOCAL_MACHINE\SOFTWARE\CarbonBlack"