App Control: How To Restart The App Control Server Services

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

How to re-start the App Control Server services.

Environment

• App Control Server: All Versions 

Resolution

1. Open the Services console on the App Control Server:

a. Open command line window

b. Run following command: services.msc

2. Stop the App Control Server and App Control Reporter services
3. Start the App Control Server service 
4. Start the App Control Reporter service