Carbon Black Cloud: Leading Wildcard Searches in Alerts Tab Getting Error "Alerts could not be retrieved"
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Carbon Black Cloud: Leading Wildcard Searches in Alerts Tab Getting Error "Alerts could not be retrieved"

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Article ID: 290215

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Using leading Wildcard in Alerts Tab doesn't fetch any results and end up giving error "Alerts could not be retrieved"

Environment

  • Carbon Black Cloud: All Versions

Cause

This is working as per design

Resolution

  • Leading Wildcard search in Alerts Tab is currently not supportedĀ 
  • This article will be updated once the option is available in the console