CB Defense: 3.3.x.x Performance Issues Persist After Upgrade to 3.4.x.x
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Article ID: 290197
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Updated On:
Products
Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
Issue/Introduction
- After upgrade to 3.3.x.x Sensor, high CPU usage is observed
- High CPU continues after upgrade to 3.4.x.x
Environment
- CB Defense Sensor: 3.3.x.x
- Microsoft Windows: All Supported Versions
Cause
Unknown at this time
Resolution
- Uninstall current Sensor (3.3.x.x or 3.4.x.x)
- Install 3.4.x.x Sensor
Additional Information
If an uninstall/reinstall does not alleviate or correct the issue, please
open a Support case.
Feedback
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Yes
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No