CB Response: How to Resolve Driver and Component Failures Health Events (Windows)

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Resolve driver and component failure health events.

Environment

• CB Response Console: All Versions
• Microsoft Windows: All Supported Versions

Resolution

• Restart the failed service.
• For Netmon issues, a system reboot and reinstallation of the network driver may be necessary if issues persist.
• Please contact support if issues continue.