"Max Exe delay" set above 60 seconds not working

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

• Maximum delay on executable files while waiting on analysis never exceeds 60 seconds
• Endpoint Standard Policy setting “Max Exe delay” with a value higher than 60 seconds is not honored on 3.7.x.x and earlier Sensors
• Output of `repcli status` shows same value as Policy setting

  Example: "Max Exe Delay" set to 100 on Policy
  "C:\Program Files\Confer\RepCLI.exe" status | findstr MaxDelay
          APC[Enabled] RiskLevel[4] MaxSize[4194304 bytes] MaxDelay[100 sec]

• Output of authenticated `repcli configprops` command shows value prior to being set higher than 60 seconds (default 45s)

  "C:\Program Files\Confer\RepCLI.exe" configprops | findstr ApcUploadMaxExeDelaySec
  40. ApcUploadMaxExeDelaySec=45

Environment

• Carbon Black Cloud Console: All Versions
  • Endpoint Standard
• Carbon Black Cloud Sensor: 3.2.x.x thru 3.7.x.x
• Microsoft Windows: All Supported Versions

Cause

3.7.x.x and earlier Sensors not honoring "Max Exe delay" when set above 60 seconds

Resolution

Upgrade to 3.8.x.x or higher Sensor