Carbon Black Cloud Endpoint Standard (formerly Cb Defense)Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
Issue/Introduction
To use a company code containing a special character during sensor installation.
Environment
Carbon Black Cloud Console: All Versions
Carbon Black Cloud Sensor: All Supported Versions
Microsoft Windows: All Supported Versions
Apple macOS: All Supported Versions
Linux: All Supported Versions
Resolution
Validate whether or not the company code in question contains special characters such as [!, #, @, $]
If the company code does contain special characters then ensure the installation string wraps the company code in double quotes as shown in the example below