App Control: Backup Database is Terminating Abnormally
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App Control: Backup Database is Terminating Abnormally


Article ID: 290144


Updated On:


Carbon Black App Control (formerly Cb Protection)


The 'das' database backup fails due to error:
BACKUP DATABASE is terminating abnormally.


  • App Control Server: All Supported Versions
  • Microsoft SQL Server: All Supported Versions


There can be many reasons that cause this error. Here is the list of some reasons:
  1. Automatic Database Backup feature in the Console is being used on an unsupported edition of SQL Server.
  2. Failed the medium in which the data backup was stored.
  3. A write failure occurs simultaneously while the backup process is running.
  4. A loss of connectivity occurred during the network backup procedure.
  5. There is not enough space on the backup drive.


  • The automated database backup feature built into the Console is not designed for deployments of more than 100 endpoints.
  • For deployments of more than 100 endpoints a Maintenance Plan should be created via SQL Server Management Studio.
  • This error is from MS SQL Server. Please engage your database team to troubleshoot the issue.