Endpoint Standard: Discrepancy between reported MD5 and SHA256 Hash Values

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

MD5 and SHA256 Hash not mapping to same application

Environment

Endpoint Standard macOS: 3.3.4.6+
macOS: 10.14.6

Cause

Potentially caused by hash collision

Resolution

Open a case with Carbon Black Technical Support and provide screenshots of the issue along with the affected sensor logs