App Control: How to Stop/Start the Server via Command Line

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

To completely stop/start the App Control Server for testing purposes.

Environment

• App Control Server: All Supported Versions

Resolution

Disable Server:

1. If an Agent is installed on the application server, Tamper Protection may need to be temporarily disabled.
2. Using an administrative command prompt, issue the following commands:

   net stop parityreporter
   net stop parityserver

Enable Server:

1. Using an administrative command prompt, issue the following commands:

   net start parityreporter
   net start parityserver

Additional Information

• All Agents will show as Disconnected while the Server service is stopped.
• Agents will continue enforcing based on the Policy's Disconnected Enforcement setting.
• Agents will store Events locally until the Server is available.