PSC: Can two-factor authentication be disabled for a single User account?
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PSC: Can two-factor authentication be disabled for a single User account?

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Article ID: 290066

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense) Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Is it possible to disable or bypass 2FA/MFA for an individual Admin account (like a service account) in the PSC Console?

Environment

  • Carbon Black Predictive Security Cloud (PSC) Console: All Versions
    • CB Defense
    • CB LiveOps
    • CB ThreatHunter
    • CB ThreatSight
  • Settings > Users: Two-Factor Authentication (2FA/MFA) enabled
    • DUO Security
    • Google Authenticator

Resolution

No. Two-factor authentication is a global setting and can only be enabled or disabled for an entire Organization and not individual accounts.