PSC: Can two-factor authentication be disabled for a single User account?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Is it possible to disable or bypass 2FA/MFA for an individual Admin account (like a service account) in the PSC Console?

Environment

• Carbon Black Predictive Security Cloud (PSC) Console: All Versions
  • CB Defense
  • CB LiveOps
  • CB ThreatHunter
  • CB ThreatSight
• Settings > Users: Two-Factor Authentication (2FA/MFA) enabled
  • DUO Security
  • Google Authenticator

Resolution

No. Two-factor authentication is a global setting and can only be enabled or disabled for an entire Organization and not individual accounts.