App Control: Approvals out of Date & Agent Policies Flipping
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Article ID: 290055
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Approvals seem to be out of date in the console, and agent policies seem to be flipping on their own.
Environment
App Controlt: All Supported Versions
F5: With OneConnect Enabled
Cause
This is caused when the agents are connecting through an F5 with a OneConnect profile enabled. OneConnect attempts to minimize the number of server-side TCP connections and this interferes with agent traffic.
Resolution
We recommend that you disable OneConnect when Agent traffic is going to be passed through an F5.