App Control: Approvals out of Date & Agent Policies Flipping
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App Control: Approvals out of Date & Agent Policies Flipping

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Article ID: 290055

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Approvals seem to be out of date in the console, and agent policies seem to be flipping on their own.

Environment

  • App Controlt: All Supported Versions
  • F5: With OneConnect Enabled

Cause

This is caused when the agents are connecting through an F5 with a OneConnect profile enabled. OneConnect attempts to minimize the number of server-side TCP connections and this interferes with agent traffic.

Resolution

We recommend that you disable OneConnect when Agent traffic is going to be passed through an F5.